Our People Counting Solution

CustomerTrack is an AI video analytics software for offline auditing of how many people enter and exit a retail store, library, museum, or other premises. Analyze motion in zones where sensor-based solutions are useless (like streets or open spaces).

No Extra Hardware Installation Required

The solution relies on the camera system that was previously installed for surveillance or other purposes. You don't have to spend a fortune on purchasing and installing sensors.

Any IP camera model with RTSP stream capability is supported. Our software can work where a sensor solution can't because of the much wider field of view in a regular camera.

You can even connect a webcam or run analytics on pre-recorded video files.

Visitor Heatmaps & Cloud Platform

Customers are the best indicators for location performance because dwell times show what’s more interesting to them. Their behavior allows you to draw valuable conclusions for optimizing your location’s success.

Heatmaps can be normalized and compared across multiple cameras to get better quantitative statistics of your areas.

Our all-in-one cloud platform collects data from thousands of cameras. It does not depend on your bandwidth because only text metadata is transferred; video analytics is done on-premises and no video data is ever transferred to the cloud (full privacy).

This enables unlimited possibilities for reporting, charts, dashboard sharing, and customization. Current occupancy monitoring with digital signage is also possible.

Animation of a visitor heatmap being generated

Accuracy and Technical Details

Low video resolution does not affect accuracy. In fact, the lower the resolution, the better the performance you are going to get; 360p is just fine.

Thanks to our advanced AI algorithms, camera orientation does not significantly affect the people detection capability. The software works with a wide range of camera angles.